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Support

We're here to help you with any questions or issues you may have with Astral.

Contact Us

If you need assistance, have feedback, or want to report an issue, please reach out to us through one of the following methods:

Email Support

For general inquiries, technical support, or feedback, email our team directly.

help@astraltutor.com

Text Support

Need immediate assistance? Text our founder Shiv directly.

(845) 653-2357

Frequently Asked Questions

How do I create an account?

You can create an account by visiting our website and clicking on the sign-up button. Follow the prompts to enter your information and get started with Astral.

How do I cancel my subscription?

To cancel your subscription, please email us at help@astraltutor.com and we'll process your request promptly.

Is my data secure?

Yes, we take data security seriously. Please review our Privacy Policy for detailed information about how we protect your data.

What devices are supported?

Astral is available on iOS devices through the App Store and can also be accessed through any modern web browser at astraltutor.com.

How do I report a bug or issue?

If you encounter any bugs or issues, please email us at help@astraltutor.com with a description of the problem and any relevant screenshots or details.

Response Times

We aim to respond to all inquiries within 24-48 hours during business days. For urgent matters, text support may provide faster response times.

Additional Resources